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| Delivery InformationAll deliveries in the UK are handled by Royal Mail Deliveries within the UK start from an amazing zilch, nada, that's right nothing on Crocs and Jibbitz. Delivery charges on all other products are set at either standard delivery at £1.99 per order or you can upgrade to 1st class recorded post from Royal Mail for £2.99 per order or for £5.99 you can upgrade to 48hr specail delivery . Any delivery charge payable will be automatically caculated during checkout. Orders of £100 will qualify for free standard shipping. UK addresses only
| Delivery ScheduleWe send out orders every business day and aim to deliver you order as soon as possible. Standard delivery can generally take up to 3/7 business days, 1st Class upgrade is normally 1/3 business days whilst 48hr delivery is guaranteed on weekdays only. All orders require a signature upon arrival with you. Please Note, we are powerless to direct parcels to be left in sheds, behind bin, etc.
| International DeliveryInternational shipping starts from £2.99 to Europe and £3.99 to the US. These charges are based on package weight/size and will be automatically calculated at checkout. All international orders are shipped using Royal Mail. During the delivery process the order will pass between the UK mail service (Royal Mail) and the service of your country, at this time there is often a short delay due to tighter security, import and customs controls being in place at different places around the world. You are advised to order early to avoid disappointment. You may also be required to pay import duty and charges relating to the importation of goods ordered. You are advised to check your countries laws before placing your order as you will be solely responsible for any levied charge. We have no control over any charges demanded. All orders are shipped in accordance with UK governing rules. | Failed DeliveryIn the event of no-one being able to receive the delivery, Royal Mail will leave a card informing you that the package will be held at your local sorting office. You will need to contact the sorting office to arrange redelivery or to collect the package, failure to do so within a reasonable time may result in the package being returned to us. | Stock AvailabilityAll orders placed on this website are subject to stock availability, as we operate not only this website but also a real "bricks and mortar" shop therefore it may be that some items will now and again become temporarily unavailable, should this occur we will contact you by either telephone or email. We have stock arriving most days and can usually service most orders within 7-10 days. *Please note, unlike many other websites we do not process payment until we have checked stock availability and are in a position to complete your order. |
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